Professional Services

MANAGED SERVICES AND OUTSOURCING

Leveraging our industry experience and end-to-end telecom process knowledge, we offer to own the critical business operations to help the customer realize reduced operational complexity and OPEX reduction. Our Business operations outsourcing encompasses:

  • Inventory Management
  • Revenue Assurance and Fraud Management
  • Customer Care, Order Management and Provisioning
  • Middleware and SOA
  • Data warehousing
  • Mediation and Billing

CUSTOMIZATION AND INTEGRATION SERVICES

SICT helps organizations mitigate the risks associated with COTS products through its understanding of all the major OSS/BSS products and experience across several COTS implementation projects as well as our deep knowledge in the telecom standard approaches like e-Tom and NGOSS.
SICT's Telecom practice focuses on developing best practice and standardized solutions for a variety of OSS/BSS.

WEB DEVELOPMENT/CONTENT MANAGEMENT

SICT has executed many projects and has thousands of person months of experience in developing client portals and providing content management services. Select-ICT Portals and Content Management services group has served many clients by providing consulting, analysis, design development, integration, migration and testing services for portal and content management solutions to achieve their business objective.
Our Web solutions bring together expertise in middleware integration, application servers, portal development frameworks, and content management solutions, on the latest technology platforms such as Microsoft .NET, Pearl, Payson and J2EE.

QUALITY ASSURANCE AND TESTING

SICT provides extensive QA solutions covering the entire spectrum of activities, skills and technologies required to plan, set up test infrastructure, implement test processes and perform test execution on mission critical, revenue impacting systems that run critical business logic.
Our QA services include Diagnostic and Effectiveness, Strategy and Planning, Implementation, Automation and Maintenance services. Our QA and telecom industry expertise spans OSS/BSS applications, such as Customer Care (CRM/Contact Center), Order Management, Web Portals, EAI, Billing, Data Warehousing, Revenue Assurance and Fraud Management.

TELECOM CONSULTING SERVICES

SICT Telecoms Consulting key areas of operations are in consulting services, business strategy, solution implementation targeted at communication companies and their suppliers. Select-ICT Telecoms Consulting is also qualified to address multiple business area challenges that the communications industry frequently face such as: application audit and strategy development, SDP Solutions, customer care and CRM, order management, service provisioning and fulfilment, IT and network architecture definition, network management, service brokering and mediation, billing, real time charging, interconnect, number portability, Network Inventory, Revenue Assurance and Fraud Management.